Objective
To provide the best technical support possible to users and customers of a
stable company.
Summary
•
Very dedicated to the job at hand and solving problems
•
Friendly and a can do attitude and a good sense of humor
•
Very versatile in solving different types of problems
Education
•
B.S. Technology – 6/2004
Eastern Washington University, Cheney, WA. 99004
•
AAAS Micro Computer Support – 6/2002
Walla Walla Community College, Walla Walla, WA. 99362
•
HS Diploma – 6/2000
Waitsburg High School, Waitsburg, WA. 99361
Work Experience
Walla Walla County Health Department
Walla Walla, WA 99362, 509-524-2920
Position - Data Support Technician, 12/2008– Present
Did reports for the clinical staff from a proprietary database system and work
with the county IIS to solve multiple computer problems.
Vivio Technologies
Walla Walla, WA 99362, 509-956-3050
Position - Linux Support Technician, 6/2007 – 12/2008
Supported more then 200+ servers in a web hosting environment on the Linux
and Windows Operating systems.
Maintained routers, switches, phone system, answering customer questions, and
numerous other tasks.
QualitySmith
Walla Walla, WA. 99362, 800-525-5567
Position - Network and System Administrator, 4/2006 – 6/2007
Supported a mixed network of Windows and Linux servers for 100+ employees in
3 separate offices.
Coordinated all technical aspects to move two separate offices from one location
to another, one being the main office with the main data center with only 3
hours of total down time for the company.
Maintained web servers for all of the production websites
Maintained phone system and several plant facility issues.
During College
Walla Walla Community College
Walla Walla, WA. 99362, 509-522-2500
Position – Prospective Student Tracking Database administrator, 6/2004-4/2006
Wrote FileMaker database system from the ground up to help track prospective
students and what has been sent to each of them from each department.
Worked with each department separate to analyze there needs and make adjustments
accordingly to the system
John Grant and son Farms
Prescott, WA. 99348, 509-525-1617
Position – Truck Driver, 7/2002 – 8/200
Drove 10 wheel wheat truck to and from elevator, assisted in all mechanical
break downs with all equipment. Work was seasonal and followed the local wheat
harvest.
Still occasionally drive for them on an as needed basis
Before College
Ski Bluewood
Dayton, WA. 99328, 509-382-4725 12/1998 – 4/2002
Position – Parking lot attendant, rental technician, lift operator, food
service
Helped with just about every aspect of daily ski hill operations.
Managed a crew of 5 in the parking lot to park cars and busses, report accidents
to law enforcement, and assist guests.
Assisted guests with rental equipment and instructed them on how to properly
use it.
Ran surface lift and chair lift, assisted guests getting loaded and unloaded
and answered any questions.
Walla Walla Union Bulletin
Walla Walla, WA. 99362, 509-525-3300 4/1992 – 12/1998
Position – Paper delivery
Folded and delivered newspapers to 70+ customers homes on a 6 day a week schedule.
Collected all monthly payments and submitted them to the Union Bulletin.
Other Info
Operate a small mobile DJ business RixTheMix
Operate several weather stations around the Walla Walla area. Pikes Peak
Licensed ham operator (Call Sign KE7IOD)
Motorcycle and dirt bike enthusiast
Big fan of the linux operating system and other open source software suites
Alternative engery enthusiast
Avid Backyard Mechanic
References
John Van Oppen, System Administrator, Spectrum Networks, 206-973-8300
Mark Keymer, owner, Vivio Technologies, 866-339-0867
Duane Wilton, Owner, Intellic, 509-529-4201
Kevin Bidwell, System Administrator, QualitySmith, 800-525-5567